Account Verification at fb777io
Verification is how we protect your account balance — it confirms that withdrawals go to the right person and blocks anyone else from accessing your funds. The process asks for a government-issued ID and a document that shows your name matches your registered wallet. You upload these through the verification section inside your account settings. Once our team reviews the documents, your
account is marked verified and withdrawal requests process without the additional hold. It's a one-time step, and completing it early means no delays when you want to move funds out.
- Open Verification in Account Settings — Go to your account settings and find the identity verification section. You'll see which documents are required before you start uploading.
- Upload a Government-Issued ID — A national ID card or passport works. The image must be clear and show your full name, date of birth and ID number without cut-off edges.
- Match Your Wallet Name — We check that the name on your ID matches the name on your bKash, Nagad or Rocket account to confirm the wallet belongs to you.
- Receive Verification Confirmation — Our team reviews your submission and updates your account status. You get a notification once verification is complete and withdrawal holds are lifted.