Reference

Terms That Govern Your Account on fb777io

These terms set out what you agree to when you open and use an account with us — covering deposits via bKash, Nagad, and Rocket, how we handle your wallet, and what we expect from you in return.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personTerms updated with notice
fb777io Terms That Govern Your Account on fb777io
HOW WE HANDLE THIS

Account Security and Data Under These Terms

We take the security of your account data seriously. Here is how we manage the key areas these terms touch — from how long we keep your records to who you contact when something needs to change.

Account Data Retention We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold.
Wallet Verification Every withdrawal is checked against the wallet number on file. This step protects you — it means no one else can pull funds to a different bKash or Nagad number without your account credentials.
Terms Change Notification When we update these terms, we send a notice to your registered contact before the change takes effect. You always have time to review before the new version applies.
Dispute and Correction Requests To correct account information or raise a formal dispute, contact support with your account ID and the specific record you want reviewed. We aim to respond within a reasonable timeframe.
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about a transaction or account action, our support team handles terms-related queries directly. Reach out through the channels below and include your registered mobile number and a brief description of the issue so we can pull the right account record.

Live Chat Available from the account dashboard. Fastest path for urgent terms or transaction queries — have your bKash or Nagad number ready.
Email Support Send detailed terms disputes or account-closure requests by email. We respond to every message in the order received.
Help Centre Our help centre covers common terms questions — account limits, wallet rules, and what happens when a transaction is flagged.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, account actions, and what to do if something goes wrong.

These terms apply to anyone who opens an account with fb777io. Access depends on your local law and the eligible regions we support — check that before you register.

We can update the terms at any time, but we send a notice to your registered contact before changes take effect. Continued use after that date means you accept the update.

Update your wallet number in account settings before making a withdrawal. A mismatch between your registered number and the one you send from will hold the transaction for manual verification.

Send a closure request through email support or live chat. Include your account ID and registered mobile number. We process closures and confirm once the account is deactivated.

We retain account activity records while your account is open and for a period after closure. Contact support to request a summary of the data we hold on your account.

Reach out via live chat or email with your account ID, the transaction reference from your bKash, Nagad, or Rocket app, and a description of the issue. We review every dispute against the payment record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.